Last updated: August 2026. This Privacy Policy explains how ZonAtletica, LLC ("Zonatletica," "we," "us") handles information about you. By using our website or services, you agree to this policy.
Information we collect
We collect information you give us directly, including: your name, email address, phone number, and shipping/billing address; membership application details and plan selection; orientation booking preferences; the fact that you signed our liability waiver and membership agreement; and messages you send us. When you make a purchase, your payment card details are entered directly into our payment processor and are not stored on our servers. We also collect limited technical information automatically, such as basic device/browser data and a shopping-cart identifier stored in your browser to keep your cart working.
How we use your information
We use your information to: process membership applications, subscriptions, and product orders; ship merchandise; schedule orientations and issue key fobs after approval; communicate with you about your account, orders, and support requests; operate, secure, and improve our website; and meet legal, tax, and accounting obligations.
Payments
Payments are processed by Stripe. When you pay, your card information is transmitted directly to Stripe over an encrypted connection and handled under Stripe's PCI-compliant systems. We receive confirmation of payment and limited details (such as the last four digits of your card and billing information) but never your full card number.
How we share information
We do not sell your personal information. We share it only with service providers who help us run the business — for example, our payment processor (Stripe), our website and data-hosting providers, and, where applicable, shipping and fulfillment partners — and only as needed to provide the service. We may also disclose information if required by law or to protect our rights, safety, or property.
Data retention & security
We keep your information for as long as your account is active and as needed to provide services, resolve disputes, and comply with legal obligations, after which we delete or anonymize it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Cookies & local storage
Our site uses minimal browser storage — primarily to remember your shopping cart between pages. We do not use invasive third-party advertising trackers on our own site. Third-party services we rely on (such as Stripe) may set their own cookies necessary to their function.
Your choices & rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications at any time. To make a request, contact us using the details below. We will respond consistent with applicable law. Note that some information must be retained for legal, tax, or membership-record purposes.
Children
Our website and online membership sign-up are intended for adults 18 and older. We do not knowingly collect personal information from children online. Youth participation at the gym is handled in person with a parent or guardian.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of our services after an update constitutes acceptance of the revised policy.
Contact us
ZonAtletica, LLC · 2424 San Mateo Place NE, Albuquerque, NM 87110 · (505) 750-4466 · Contact form. For privacy requests, email antoniov1981@gmail.com.
ZONATLETICA